Where can I buy your SCS products from?

Please go to our retailer list here

 

Can I buy your SCS products from this website?

No.  We no longer sell our products via our website.

 

What warranty do Doble Outdoors products come with?

All products come with a one year warranty from time of purchase, with a proof of purchase.

 

 

What does SCS stand for?

Solar Camping System, it is the name of the range of products currently available. 

 

Can I charge the SCS products from mains 240v or 12v as well as solar?

Currently the SCS USB recharge/power cable only works when plugged into a 12 volt power supply. If you attempt to charge your SCS products by your SCS USB recharge/power cable using more than a 1 amp plug you may forfeit your warranty. 

 

How tough are the Doble Outdoors range of products?

The SCS range has been built and tested to withstand the most rugged conditions in Australia whilst at the same time being convenient and easy to use.  

With the needs of the Australian camper in mind, the SCS range combines the latest technology with the highest quality engineering to create a product range that results in the best outdoors experience possible.

 

Can I purchase replacement parts?

No.  Please refer to the owner's manual included in the product packaging for complete user instructions.

 

How do I care for my SCS 200t and 100p light products?

  • Please use stainless steel wipes to clean the poles as they are stainless steel.  
  • Dry before storing.  
  • Preferably recharge fully before storage.  
  • Always keep the recharge port dock dry and covered during rain. 
  • Please refer to the owner's manual included in the product packaging for user instructions.

 

How do I care for my SCS solar panel?

  • Please wipe clean after use with a clean damp cloth ensuring it is not contaminated with any detergent. 
  • Dry before storing. 
  • Keep dirt and dust off the panel as best as possible during use. 
  • Please refer to the owner's manual included in the product packaging for user instructions.
  • Can I leave the SCS 200p and 100p lights in the rain? Yes, the 200t and 100p are rated IP 54; however, please ensure the cover is firmly closed over the recharging jacks and the end of the recharging cable is not exposed to the rain as you may void your warranty.  Please refer to the owner's manual included in the product packaging for more details. 

 

Can I leave the SCS solar panel in the rain?

Yes, the SCS solar panel is water resistant; however the jack at end of the cable needs to be kept dry at all times.  Exposing the end of the cable to water may void your warranty.  Please refer to the owner's manual included in the product packaging for more details. 

 

I already have a solar panel.  Can I use this to charge the SCS products?

No. The SCS lights are specifically designed to work with the SCS Solar Panel to provide superior performance and product longevity.

 

Is it OK to permanently leave the SCS solar panel plugged in to the SCS lights whilst on holiday for several days?

Yes it is OK, however we do recommend running the batteries down like you would your tablet device or phone to maintain battery life, efficiency and health.

 

What angle do you recommend in Australia for the SCS solar panel to be placed?

We recommend placing your SCS 5w solar panel perpendicular to the sun to achieve the best performance.  

This highly efficient solar panel fits neatly on top of your SCS 200t with the unique spigot design enabling easy swivel function and multiple angle to optimise the performance of your SCS range.  

Whilst it is not always possible to have your SCS 5w solar panel facing directly into the sun you will find this product will still outperform its competitors in any conditions.  Please refer to the owner's manual included in the product packaging for user instructions. 

 

What else will the SCS 200t and 100p lights charge?

Most phones and tablet devices that use USB charge can be charged easily; however the SCS range will not recharge laptop computers.

 

Will the SCS 200t and 100p lights charge an iPhone?

Yes

 

When do you recommend is the optimum time to charge my phone by the SCS 200t or 100p lights?

We recommend the best time to recharge your devices is during the day when your SCS 5w solar panel is plugged into your SCS lights.  Naturally you can still recharge your devices at night at a slightly reduced rate. 

 

What is the colour order of the charge indicator LED’s?

A green light above the on/off button (#7) will flash while the battery is charging.  

Please note if the battery is very low, the green light will not start flashing for a few minutes or be very faint, slowly becoming brighter while flashing. After 10-15 minutes the battery will reach normal charging levels and continue charging with a flashing green light

When the light turns solid green after flashing the battery is charged to 80% capacity, you can leave the product charging to reach 100% charge, timeframe dependant on weather conditions. 

When the battery is low the recharge indicator light (#7) above the on/off button with turn a solid red. This light comes on when there is 10% battery power remaining.  Please refer to the owner's manual included in the product packaging for user instructions.